Quick Fact
When did TeleTech officially change its name to TTEC?
Geographic Context
TTEC's global headquarters sits in Englewood, Colorado (39.6478° N, 104.9878° W), just south of downtown Denver. That puts the company right in the Front Range Urban Corridor, one of the most important tech and economic zones in the western U.S. From this Rocky Mountain base, TTEC runs a truly global operation, connecting brands with customers across six continents.
How many employees does TTEC have worldwide?
Key Details
| Attribute | Detail |
|---|---|
| Founded | 1982 |
| Founder & CEO | Kenneth D. Tuchman |
| Headquarters | Englewood, Colorado, USA |
| Global Employees | 58,000+ (as of 2026) |
| Primary Industry | Customer Experience (CX) Technology & Services |
| Name Change | Officially rebranded from TeleTech to TTEC |
Why did TeleTech change its name to TTEC?
Interesting Background
TeleTech's shift to TTEC wasn't just about a new logo. Back in 2017, Chairman and CEO Ken Tuchman said the old name "limited how people saw what we could really do." That makes sense when you consider the company helped invent much of the customer service outsourcing industry over 40 years ago. Their website still screams their core belief: an obsession with CX excellence and doing business "with the highest degree of integrity." Fun fact: "TTEC" happens to match the Appalachian Trail Conservancy's "Trail to Every Classroom" program, but the two aren't connected Britannica.
What does TTEC actually do?
Practical Information
Want to work for TTEC or do business with them? Their corporate website is the place to start. The company openly welcomes diverse talent, especially for tech roles. If you're eyeing a remote position, keep this in mind: they typically only support Microsoft Windows for core work functions. Systems like Chrome OS, Android, and iOS usually won't cut it. Have general questions? Shoot them an email—they're pretty responsive.
